Koodo’s Diabolical Plan to Out Us

Diabolical El Tab

Some savvy Canadian folk have found refuge from the exorbitant cost of LTE data in this country by hacking our second-tier carrier Koodo, as per these instructions from forums member ijcy. With almost 2,500 replies it’s got to be one of the all-time most popular threads here, and with good reason: Those bringing their own device to Koodo can enjoy a comfortable data bucket of 5 GB for the entirely reasonable price of  $49.50 CAD/month—where a similar data bucket could easily cost more than double that on Bell, Rogers or TELUS proper. There’s also WIND Mobile, but WIND Mobile doesn’t (yet) have LTE.

As the title of this post implies, I am officially going on record and disclosing that I myself have two lines on this plan. So I was as worried as the rest of you when I got that Valentine’s Day email: “Welcome to Koodo Prepaid…”

In my case it appeared that I’d been bumped from the 5 GB SK/MB postpaid plan to a prepaid one:

Your $55 Base Plan Includes:
» Unlimited Messaging(Text and Picture)
» Call Display & Voicemail
» Call Waiting & Conference Calling

… With no mention of data anywhere. Other Koodo plan hackers got similar emails; thankfully, when we all checked our online accounts, everything was as it was supposed to be. Later that day, Koodo sent their affected subscribers an apology:

Sorry! We sent you an email in error.

Earlier today we sent you an email about our Koodo Prepaid service in error. This occurred when our email system had a ‘glitch’ causing it to send a prepaid email to existing customers.

We apologize for the mistake and regret any confusion it may have caused. Nothing has changed on your account and your privacy has in no way been compromised. We’ll be further investigating how this happened so we can ensure it does not happen again.

Here’s the thing, though: I don’t think that email was an error at all.

There have been rumblings that Koodo customers on the SK/MB plan would be subject to an audit. What if, instead of a lengthy and time-consuming internal process, the “email-sent-in-error” was actually a false flag, designed specifically to alarm those on the plan who shouldn’t be? Koodo wouldn’t need an audit—they could just watch the appropriate forum and let the guilty parties reveal themselves!

The more I think about it the more I’m convinced that this is exactly what’s happened. Never mind that Koodo would have to map our obscure forum handles to our real names; with the gobs of cash that TELUS is pocketing from their “legit” customers I’m sure they’ve found a way.

Fortunately my girlfriend and I, for completely unrelated reasons, decided to move to Winnipeg over the weekend, so we’re good. Now if you’ll excuse me, I have to take the Ski-Doo down to Portage and Main and buy us some bannock, whatever that is… 😉